Terms of Service

Welcome to the Get Up and Go Dog Website!

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following Terms of Service, which together with our Privacy Policy govern Absolute Pet Nutrition Pty Ltd’s relationship with you in relation to this website. If you disagree with any part of the Terms of Service, please do not use our website.

If you have any questions about the Terms of Service or our Privacy Policy, please send us an email at info(@)getupandgodog.com.au.

The term “Absolute Pet Nutrition” or “us” or “we” refers to the owner of this website – Absolute Pet Nutrition Pty Ltd, ABN: 22 137 027 500 whose registered office is Level 4, Suite 401, Knox City Shopping Centre, Wantirna  South  VIC  3152.  The term “you” refers to the user or viewer of our website. The term “Product” refers to “Get Up and Go.”

The use of this website is subject to the following Terms of Service:

1.    USE OF THE WEBSITE

a.    By using this website, as a casual visitor or as a member, you signify that you agree to these Terms of Service, including that you agree to transact with us electronically, that you consent to the information practices disclosed in our Privacy Policy, and that you consent to resolve in the State of Victoria, Australia any dispute that you may have with us, our suppliers, or the website. Please note that we offer the website “AS IS” and without warranties.
b.    Your affirmative act of using our website and/or registering for our website constitutes your electronic signature to these Terms of Service and your consent to enter into agreements with us electronically. You also agree that we may send to you in electronic form any privacy or other notices, disclosures, reports, documents, communications or other records. We can send you these notices (1) to the email address that you provided us, or (2) by posting the notice on the website.
c.    Accessing and using our website indemnifies Absolute Pet Nutrition against any losses associated with the use of our website’s content, that occur as a result of consumers accessing the website or because of any information contained within the website itself.
d.    The Product and information given on these pages is not intended to substitute veterinary diagnosis and treatment.
e.    We reserve the right to change these Terms of Service at any time, as we deem appropriate. Your ongoing use of the website after changes take effect signifies your agreement to the new terms. It is your responsibility to review the Terms of Service regularly.
f.    The content of the pages of this website is for your general information and use only. It is subject to change without notice.
g.    Our website is designed for and intended for uses in Australia only. If you choose to access our website from a location outside of Australia you do so on your own initiative and you are responsible for compliance with local laws.

2.    COOKIES

a.    This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, your personal information may be stored by us, for use by third parties.

3.    BILLING, SPECIAL FEES

a.    All prices are GST inclusive. The Product is sold only in Australia.
b.    By using our website and purchasing our Product, you agree that you are not doing so for the purposes of taking any legal action against us.
c.    Prices are subject to change without notice.

4.    DELIVERY GUARANTEE

a.    We guarantee the Product will be posted within 3 business days of receiving payment. We use standard parcel post service, not express.
b.    Please provide your full address when ordering. We cannot be responsible for non-delivery or late delivery if you do not provide the correct address.

5.    REFUNDS AND RETURNS POLICY

a.    If you are not happy with our Product when you receive it, tell us why and return it unopened within 21 days from the date of order to receive a replacement or refund.

6.    CANCELLING A TRANSACTION

a.    Refer to “Refunds and Returns Policy.”

7.    TRADEMARKS AND INTELLECTUAL PROPERTY

a.    All of the content available on or through our website is owned or exclusively licensed by us, and our contributors and is protected by copyright, trademark, patent, and trade secret laws, other proprietary rights and international treaties and also may have security components that protect digital information. Reproduction is prohibited other than in accordance with Copyright laws and these Terms of Service.
b.    Unauthorized use of our website may give rise to a claim for damages and/or be a criminal offence.
c.    We give you permission to use the website content for personal, non-commercial purposes only. You may also print, download, and store articles, testimonials and other information for your own convenience, but you may not distribute, republish, sell, mine, exploit, frame or scrape any of the website content or exploit the website content for commercial gain.
d.    All trademarks appearing on our website are the property of their respective owners. “Get Up and Go” is a registered trademark in Australia, 2010, exclusively licensed to Absolute Pet Nutrition in 2010. No right, license or interest to such trademark is granted by this agreement.
e.    This website and all content on our website is Copyright of Absolute Pet Nutrition, 2010 to the present date.

8.    LINKING TO OUR WEBSITE

a.    You do not need to obtain permission from Absolute Pet Nutrition to put a text link on your site that links back to our website. We reserve the right to revoke permission to the link at any time in our sole discretion. If we revoke such consent, you agree to immediately remove and disable any and all of your links to our website. Contact us for clarification.

9.    EXTERNAL LINKS

a.    Our website may include links to other websites, some of which may contain materials that are objectionable, unlawful, or inaccurate. These links are provided for your convenience only and do not mean that we endorse these sites or the products and services they provide. You acknowledge and agree that we are not responsible or liable for the content or accuracy of these other sites.

10.    NO SPAM

a.    You may not use contact information provided by our users, or harvest information about our users, for the purpose of sending, or to facilitate the sending, of unsolicited bulk communications such as SPAM or SPIM. You may not allow others to use your account to violate the terms of this section. We may terminate your access to the website immediately and take other legal action if you or anyone using your personal information violates these provisions.

11.    PRIVACY

a.    Our Privacy Policy details our practices regarding your personal information.
b.    By using our website, you consent to the transfer of information provided to and within Australia and other countries for processing and storage by us. Additionally, you agree that we may use your personal information to authenticate you on our website.

12.    SECURITY

a.    Buying from Absolute Pet Nutrition is safe and reliable. To ensure your payments are secure, your credit card details are not saved to our website but are processed through the National Australian Bank (“NAB”). NAB Transact Direct Post supplies a SSL Security Certificate and we are PCI-DSS compliant.

13.    WARRANTIES

a.    Absolute Pet Nutrition provides this website “as is”, “with all faults” and “as available.” We make no express or implied warranties, guarantees, statements or representations about the website or the Product. To the extent permitted by law, we disclaim implied warranties that the services, website and Product are merchantable, of satisfactory quality, accurate, fit for a particular purpose or need, or non-infringing.
b.    We do not guarantee that you will be able to access our website at times or locations of your choosing.
c.    You use this website and Product at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website meet your specific requirements.
d.    Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such
inaccuracies or errors to the fullest extent permitted by law.
e.    If you are located outside of Australia, it is your responsibility to ensure that your use of this website and the purchase of Product from us complies with the law where you are. We make no representation or warranty in this regard.

14.    DISCLAIMER OF LIABILITY

a.    We accept no liability for the contents of this website or the Product sold. We shall not be liable for any indirect, special, incidental, consequential or exemplary damages arising from your use of or inability to use our website or Product. Our liability for any product which is defective or causes loss or damage of any kind is limited to the cost of the product or the provision of a replacement.

15.    APPLICABLE LAWS

a.    Your use of this website and the purchase of our Product is governed by these Terms of Service.
b.    By using this website or purchasing our Product you submit to the laws of Victoria and Australia and agree that any dispute will be determined in accordance with and by the courts of Victoria and Australia.

16.    ENTIRE AGREEMENT

a.    This contract and any supplemental terms, policies, rules and guidelines posted on our website constitute the entire agreement between you and us and supersede all previous written or oral agreements. If any part of these Terms of Service is held invalid or unenforceable, that portion shall be construed in a manner consisted with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.